Ways to Shop
- How do I log out of the website?
- I get a message saying “Sorry, the required quantity is not available“ when checking out of the website
- How do I compare products?
- How do I remove items from my shopping cart? How do I edit my shopping cart?
- How do I change my email address?
- What RTM stores stock this product?
- I can not log in and the website says "We detected suspicious network activity"
- Why are unavailable discontinued products still on the website?
- Does 1 hour click and collect mean that the item is in stock? What does 1hr Click & Collect mean?
- My invoice will not download. The downloaded invoice was corrupted. The invoice fails to open.
- Can I have a product sent from a store to another store for pick up? Do you transfer stock?
- Can you source items not listed on the website? Can you get something in for me?
- I need a trailer plug adaptor. Do you sell trailer plug adapters?
- Does RTM do laybuy? Do you have lay-buy? Can I put products on lay-by?
- Do you price match? Can you price match?
- Where is the nearest store? Do you have a store at...... What is the store address?
- Can you give me advice on how to wire mains 240v equipment and what products to choose?
- Can you tell me how to wire up power and batteries in my caravan or RV?
- Do you service PFDs? Can you repair or service life jackets?
- Do you sell police radar or laser detectors?
- I need the email for a store... Do you have a store in ...? What is the store phone number?
- How do I unsubscribe from SMS messages - how to stop RTM sending text messages to my mobile?
- Are you able to supply and fit parts to my car / boat / caravan / RV?
- Can you fix my caravan / camper / boat / car or motor?
- Do you sell car or boat motor spare parts? I need a part for my Toyota / Ford / Evinrude / Johnson
- Do you have mobile phone signal boosters?
- Check stock availability in nearby stores
- Why is "Ship to Me" greyed out in the checkout?
- I need to cancel my order
- I need a copy of my invoice. I lost my receipt from an in store purchase